You will be met on the arrivals platform by a licensed assistant and will escort you, making your transfer a wonderful experience. No need to waste time looking for a bus or taxi, this transfer service starts immediately and allows you to enjoy the beautiful city. Transfers from Venice's Santa Lucia Station to the Venice city center includes drop-off at hotels in San Marco area, hotels close to the train station, and other locations are available too. The service includes a meet and greet in the arrivals area, assistance, a private deluxe water taxi to the hotel or closest pier. The ride duration is approximately 20 minutes. please inform : - your arrival train including train code and estimated arrival time - number of people and number of luggage - name of the hotel and address - contact number in case of emergency