Anantara Palazzo Naiadi Rome Hotel

LikedRoom maintenance was not good. Sometimes cleaning was done only after a call to the housekeeper, nightservice was missing etc.

DislikedStaff was not welcoming enough. The lady at the breakfast reception desk didn‘t even know us the 4th day. However the Restaurant employees were very kind. Especially Filippo.

LikedVery authentic rooms. High ceilings. Nicely decorated- palazzo style. Location is very good

Disliked-

LikedThe hotel exceeded my expectations. It was a treat for my daughters 21st birthday, and was given a room upgrade when we arrived. the hotel staff couldnt do enough for you. Available for any needs 24 hours a day.

LikedEverything. Room was great snd staff outstanding

DislikedNothing

LikedThis hotel is STUNNING; it's probably the persona of the decadence and beauty of Italy. The rooms are beautiful and so comfortable. They use the best bathroom toiletries. The location is excellent. You have a big shopping street right at your door step and then you are merely 15 minutes of a slow pace walk from all the major sites. More than the hotel itself, and the location, is the STAFF. We are returning guests, mainly for the staff. Everyone is amazing. They will roll the red carpet out for you and greet you with smiles and warmth. Everyone. From the front desk crew, to the bell hop guys, to the cleaning crew, and the breakfast crew. While everyone treats you so amazing, our favorite people there are Silvia and Stefania at breakfast. They will welcome you and take care of you as you are the most honored guests in their home. Our other favorite person is Malik; he's outside makes sure you get your taxi, provides you directions, when you get out of your taxi he makes sure you have not left anything inside. His energy is amazing. Whenever you pull up to the hotel, and see him outside waiting, it just brings a huge smile to your face. He greets everyone with so much warmth. It's not just the hotel, it's the staff that makes the place magical. A big big heartfelt thank. you to Silvia and Stefania at breakfast and Malik outside. We will always return because of you and the hotel is very very lucky to you have you working with their team. The breakfast is AMAZING. This is our second time at this hotel. I first visited with my mother in November 2022. What brought us back is the BREAKFAST. You have a decadent array of pastries, juices, hot items, fish, cheeses, breads, sweets, you name it. Unlimited coffee drinks, including speciality coffees! If you think that is not enough, they then bring you an ala carte menu on top of that.

DislikedThe only thing we didn't like is that we ALWAYS want to stay longer!!!