8.8 ExcellentAnonymous, Feb 2024
I was afraid because of the bad reviews but it was just the opposite. It was clean and didnt habe any issues at all. Can stay here again. The location is pireceless.
10.0 ExcellentAnonymous, Feb 2024
Super ok
6.0 GoodAlbert, Nov 2023
LikedStaff was very accommodating and room was clean
DislikedBar was closed for refurbishment Roof top wasn’t available Bath jets smelled like they haven’t been tested in a while More lighting in room would be nice
1.0 PoorChristine, Nov 2023
LikedNothing ! Except The location is not too bad.
DislikedOur room was disgusting. This is NOT a 4 star hotel! We immediately went to front desk and asked for a better room but he said this was not possible as they were full. We said we did not want to stay there. He had no solution, and even told her we had a ‘luxury’ room!The bathroom’s shower had mold, hair left on the walls, the stall covered with some orange plastic that was peeling.. we asked for blanket ( there were only bedsheets on the bed) and he brought ont while we went for supper. We searched for another place to move to and found something for the following day ( we had pre-paid for three nights). It was dark and we stayed the first night . When we woke up, we saw everything in daylight : the blanket he brought us had brown stains! The shower full of mold, the AC leaking on the floor , the weird walls covered with a grey cloth, the overall state of the room that needed a major over-haul. And the restaurant was closed- so no breakfast included. We went downstairs and told the front desk man we were leaving and asking for a refund. He spoke to his boss and offered an upgrade , as now it was suddenly available . We said it was too late, he should have told last night! And oh! They were going To give us breakfast at a next door restaurant if we stayed, but not if we left, but they still refused to reimburse us. I showed him all the pictures we took in the room: he didn’t seem to think the state of the room was wrong! He said his boss would get back to me later that day, but he never did. I wrote to this complaint department again next day, and the response was still the same: no refund, except for the city tax if I followed some process ( which I’m still waiting for).
2.0 MediocreJohn, Oct 2023
LikedLocation is ok
DislikedUntidy, unfinished. More orange hostel than orange hotel! That’s the feel of it, a really poor hostel