Suite Opera Rooms

LikedLocation is excellent and staff is friendly and helpful. Also the balcony was great.

DislikedThe shower is small, ok for us but may be an issue for some.

LikedVery clean, friendly staff and convenient.. close to major attractions and station

DislikedThere was some noise like drilling around 9pm both night we stayed. Scared us on first night.

LikedThe high step down to the entrance was very high. I had a very bad fall. Fractured my shoulder and hurt my hip and spine. The hotel was just said sorry and showed no concern. I had to have wheelchairs to the plane both in Rome in Lisbon. I am in entense pain and in a shoulder brace for up to 6 weeks. I can only write on my mobile. I was too ill to have breakfast. I want compendatiin. I have proof because I have a paper from the ambulance crew in Rome

DislikedHaving to check in at another hotel. Breakfast was also outside the hotel. But I was too ill to eat amything

LikedLocation is second to none

DislikedIt was small but it is exactly as presented

LikedThe room was very spacious and nice, it had everything you needed including complimentary waters. It was very clean and was cleaned daily. The bathroom was slightly dated but manageable, as we was only going to be sleeping there and not spending time in the hotel! The location was amazing as it was so close to popular attractions. We love Rome!

DislikedWe arrived quite late upon our arrival, when booking the hotel I made sure there was someone going to be at check in as in the description from Booking.com it stated the check in closed at 11pm. Once arrived we had to check in the hotel down the road called Hotel Sonya due to no reception at the opera suite rooms. Once arrived the area was extremely noisy and was a struggle to remain asleep, or was woken up extremely early. The building itself was very dated, and sometime our keycard was a struggle to work.