Hotel Plaza Opera

LikedWe liked the location of the hotel. We had a lot of bars and places to eat near the hotel. Also we visited the city center, which was very near. The rooms were clean and the stuf was very helpful.

DislikedAll ok.

Likedcentrally located, helpful staff and on site parking.

LikedThe Staff were very helpful, booked a restaurant and facilitated mine quarries About getting around and finding places. Very happy with the hotel. Breakfast good.

LikedCentral location, clean apart from the mold on the edges of the shower. Coffee machine in room. Fridge helpful reception.

DislikedParking. They have some parking across the road but you can't reserve it and street parking was over full. They sent us elsewhere at twice the price to a lot where the attendant parked yr car because cars were jammed in. It took moving about 6 other cars and 20 mins to retrieve our car when we left. Driving in the busy narrow streets with many cars and motorcycles is tricky. Service in the hotel was patchy. The reception was very good, in the bar service was poor, it seemed they had a hierarchy of jobs, ie one seats you but someone else takes the order and another serves it . It was not customer focused. Coffee at breakfast was awful. We used the nespresso machine in our room.

LikedClose to where you need to be in Palermo, nice and clean and good wifi....

DislikedNo parking despite promises, no bar either...well there was but no barman....weird! Pictures shown only reasonably accurate...wouldn't be coming back here.