Residence Hilda

LikedWhat distinguishes Hilda from similar accommodations in its price range is the staff, namely the receptionist and the women who clean the suites. We came upon them enjoying espresso together in the lobby as we left for breakfast one morning. It conveyed camaraderie, esprit de corps, and a benevolent working environment, which enhanced my experience as a guest. My husband and I felt well cared for by the receptionist/manager. Her warmth was genuine, and though we have traveled to Florence more than twenty times over forty years, we trusted her restaurant recommendations. The hotel was spotless, from the entryway to every square inch of our spacious and beautifully appointed suite. I appreciated that our bags were taken to our room when it became available and before we returned. It was extremely quiet, and the temperature could be adjusted easily. There was a refrigerator, a freezer containing ice, an ironing board, and an iron. The kitchen was stocked with anything one would need to cook.

DislikedSorry, we loved everything about it.

LikedExceptional location and staff were very helpful

DislikedWas hoping for a view with penthouse apartment but was basically facing another building, apartment felt a little bit dark.

LikedPerfect location for sightseeing! Comfortable and clean.

DislikedToo many happy tourists singing and shouting after midnight on the street below our bedroom :-)

LikedExcellent assistance from kind and competent staff, flexibility with luggage.

LikedAmazing property the space and comfort of apartment with amenities of a hotel. Very centrally located near the duomo and very central can walk to most places . They have daily maid cleaning service linen change . They even clean the dishes and make u feel completely on vacation. The reception people are very nice and extremely mannered. They are available and prompt to reply on Whatsapp24 by7. They booked a taxi to airport on our behalf and said it will take around 22 euros . When we messaged them that the taxi guy charged us 44 they took action and got the taxi company to refused us. They did their best so that clients don’t feel cheated . Coming to Florence just go ahead and book residence Hilda .. u won’t be disappointed 👍

DislikedEverything was excellent. Just a suggestion and electric kettle would be nice.