Excel Roma Montemario
Available rates
Amenities
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Things to keep in mind
The neighborhood - Monte Mario
Reviews
5.0 OkayMousavi, May 2024
LikedNothing to like about it
DislikedIt was laud. The parking was a huge problem. The staff were not helpful. It’s old and outdated.
8.0 ExcellentArvel, Apr 2024
LikedNever had one
DislikedNever try
4.0 OkayGloria, Apr 2024
LikedLovely decor and very clean
DislikedI arrived the night before a planned tour. After checking in I was told I would be unable to eat at the hotel because they had a function and there was no room in the dining room( I was travelling alone). It was a Sunday evening and the only food available locally was a sandwich from the local filling station. There are no bar facilities at the hotel. The swimming pool was closed and the gym and tennis courts were only available at extra cost. The hotel charges city centre prices but is a long way out from the centre of Rome which is only accessible by a half hour bus ride or taxi. Not recommended
8.0 ExcellentDaniels, Apr 2024
LikedThe person at check in was really nice and welcoming (around midnight) the room was nice and the back garden also.
DislikedReceptionist at checkout wasn’t nice and welcoming. Breakfast was not so good at all. Not a lot of places to sit and relax outside. The TV was old and the toilet has a really loud and weird flushing system
4.4 OkayAnonymous, Apr 2024
Booked this hotel since the europe tour we joined at starts and ends here. However, we found the hotel quite old. It is very challenging for those travelling with huge luggage like us since you'll have to carry it 2 stairs from entrance going to the front desk/lobby. Hotel staffs are not that friendly. One time we asked if they could help us get a taxi going to the city center, we were told to book our own since their system(being used to book a taxi) is unavailable. The front desk staff really looked uninterested in helping us at all. When we got back from the tour, we had to stay at this hotel for 2 more nights before the tour officially ends. We were given keys and it did not work on our door. I had to go back and forth 4 times at the front desk before they sent an maintenance staff to help us in opening our door. During breakfast, we saw a group who looks like a family getting water refill at their personal bottles, restaurant staffs are aware of what the family was doing so we thought it was allowed. So my husband got our bottle from our room to refill our water. Unfortunately, he was stopped by a staff and was told it is not allowed. We honestly felt we were discriminated during that time. We were already checking out that day, that is why we no longer made a big deal out of it. Over all, we did not like the service, facilites and room are old already and location is not ideal if you don't have much budget to take a taxi everytime you'd want to visit famous tourist spots in rome. There are more options for better hotels that is near rome city center that is about the same price with this hotel.
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