10.0 ExcellentAnca, Apr 2024
LikedAccomodation, cleanliness, staff and food. Expectations met, not the first experience with Best Western Hotels and they never let down.
DislikedIs a bit far by feet from Termini. I have read about it, still i thought might be closer. 😁
8.0 ExcellentClaire, Apr 2024
LikedBed was comfy, room was small but cosy, breakfast included was good, big bathroom with good shower, location was good if happy to use the metro which we were
4.4 OkayAnonymous, Apr 2024
It is not worth it. it is very expensive for a useless balcony. location is very noisy. we searched and selected this hotel for parking lot. But hotel did not provide it. but we have to find and pay for outside parking by ourselves.
8.0 ExcellentTeo, Apr 2024
LikedThe property is close to the metro and with easy access. Very clean room, and welcoming.
DislikedWifi not working very good Stuff don’t speak very well english Tv in the room was not working Bed was not at all comfortable
2.0 MediocreTracey, Apr 2024
LikedThe breakfast was lovely.
DislikedThe desk staff were so rude. 3 times. They gave us room 904. No directions were given. We took the lift up to the top floor with our bags and young daughter. We then found our room to be on the ground floor. This morning at checkout, I was being served by one staff member. She then served the lady behind me ignoring me. Another staff member then assisted me at checkout. Disgusting customer service. The room was dirty with the last guest hair on the shower wall. My daughter's put up bed was broken. The shower was very weak. Overall a huge disappointment for Best Western. We have stayed at various BW hotels and this one was horrible.
Search cheap hotels with HotelsCombined. Use the hotel finder to search for the cheapest hotel deal for all major destinations around the world. HotelsCombined searches hundreds of hotel booking sites to help you find hotels and book hotels that suit you best. Since HotelsCombined searches many hotel sites at once, you can find discount hotels quickly. Discover hotel discounts now and make your hotel reservation today.