2.0 MediocreArti, May 2024
LikedLocation is the only good thing
DislikedNothing electronic apart from the extension lead worked. No working hairdryer or air conditioning unit. Black stains on the walls under the window - could be mould! No towels were given on check in in the room. We had to request for them and then continue to request for cleans towels each day despite indicating they were dirty by placing them into the bath. I was disappointed by the unfriendly reception staff, not sure if it is Italian etiquette or they just aren’t used to seeing brown faces. Incredibly unhelpful and short with their responses when asked anything
2.0 MediocreRadostina, May 2024
Dislikedit was not cleaned well (too much dust in the room) and it was noisy in the morning
8.0 ExcellentMary, May 2024
LikedThe location is perfect. Restau and other shops are within reach. The Termini station is less than 10min walk. The staff are great as well. I have requested for a change of room because the first one they gave got some issues, and the new room is way better than the 1st.
DislikedClogged drainage of the shower area, this room is at the 6th floor, but as mentioned they changed our room on the 2nd day. The color of the curtains can be improved as well. The hotel appropriate category is more of a 3.5 rather than 4-star :)
1.0 PoorMa, May 2024
LikedOnly the location
DislikedThe hotel is very old, smell sooooo bad Room old Very small AC is not working No any facilities Check out max 10 to 11 am
9.6 ExcellentAnonymous, May 2024
The location was perfect, close to many tourist sites. The staff were very welcoming and helpful.
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