1.0 PoorJoaquín, May 2024
LikedModern, clean
Dislikedwe had a horrible experience. We were on our honey moon and brought the first bottle of wine we had at Tuscany that meant a lot to us and was also an expensive wine. The staff at reception new these as they helped us move our stuff to the room. When we were leaving, we didn’t find the bottle of wine. Someone took it from the room and the response from reception was that no one had seen it. It is really worrying to know that staff at the hotel takes stuff from the room and the hotel doesn’t take responsability on solving the situation. This didn’t make us feel safe at all.
9.2 ExcellentAnonymous, May 2024
Classic Italian hotel , very clean rooms , great breakfast, excellent staff, hotel was a little too far from most of Florence’s main attractions, lots of walking.
10.0 ExcellentSilvia, May 2024
LikedBreakfast and location
DislikedSpa only available for one hour
7.0 GoodTeresa, Apr 2024
LikedStaff very helpful
DislikedSpa nothing special but ok
8.0 ExcellentMaria, Apr 2024
LikedMy 2nd visit Not too far from the hustle and bustle Lovely spa access Friendly staff
DislikedNo room Service for evening bit was aware before booking
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