Al Palazzo del Marchese di Camugliano

LikedWe had an amazing time, the staff were extremely accommodating, one of the most beautiful stays of our lives. We would definitely recommend it and can't want to be back. Book without hesitation and you'll have the most wonderful time.

LikedPalazzo del Marchese di Camugliano is an exceptional place that exceeded all our expectations. The location is very central, il Palazzo offers many elegant spaces that combine the style beauty and elegance of its antique decor with the comfort of modernity. The garden is an unexpected gem. The breakfast is fabulous, and our room the studio was elegant,comfortable and made our stay very special. The kitchen in the cupboard just what we needed for our long stay. And last but not least the staff is exceptionally nice and helpful. We shall certainly return and we highly recommend it.

DislikedNothing, it was just perfect

LikedWe loved the hotel! It was amazing!!

Likedthe full breakfast was amazing, you can order off a menu with eggs, pancakes, cheese plate, etc. You can also get pastries, juice and coffees all day in the communal area so that saved us quite a bit of money. Great location, the staff was super friendly and knowledgeable. Only thing to mention, you can't drive inside the town of Florence, there is a parking lot a few doors down which worked find and the hotel did send staff to help with luggage but since it's the only parking lot working with a lot of hotels, make sure you let them know early that you need your car, it can take them over an hour during the busy checkout time. Again, this is not a ding on the hotel at all as it's not their parking lot, they just work with them. The restaurant right across the street was amazing and it's a quick walk to the Duomo, Gucci Museum and lots of great shopping.

DislikedOnly thing to mention, you can't drive inside the town of Florence, there is a parking lot a few doors down which worked fine and the hotel did send staff to help with luggage but since it's the only parking lot working with a lot of hotels, make sure you let them know early that you need your car out, it can take them over an hour during the busy checkout time. Again, this is not a ding on the hotel at all as it's not their parking lot, they just work with them. Otherwise our stay was amazing!

DislikedIt was my favorite hotel and I came back there three years in a row but this time was the last one. The room was so extremely loud because of facing the street but you could not not open the window because the humidity from the bathroom was unbearable and I got a terrible allergy on my face because of constant wet bathroom and smell of mold. when I asked for AC stuff said "it is impossible to turn it on in March", which was very possible last year. The whole place is screaming cost cuts. Before arrival I contacted the property, asking to prepare two separate blankets on a double bed, which was confirmed via email but was not done. When I asked, they said they do not have this information and not aware of my request, then I showed my messages with the hotel. At the next step the stuff said that it is impossible to have two blankets and then I basically had to start doing it myself for them to admit that it is in fact possible. Finally, I was using the gym every day for three days. The gym told me it is either 15 EUR per day or 35 for three days, we agreed that it will be paid with my final hotel bill. When I checked the hotel bill I was charged 20 EUR for every visit to the gym per person . At that point I saw no point in trying to argue after the bed experience and just left for good.