Allegroitalia San Gallo Firenze

LikedCheck-in process was very smooth. The room facilities were exceptional, starting from a big toilet with a great selection of amenities and ending up with very comfortable beds. The food choices on breakfast were very good, even with local food available and coffee made by staff. It is fairly easy to reach the hotel by car and continue to the city center by public transport. Overall the hotel felt really clean and the staff was very welcoming.

DislikedIn-hotel parking is not available so the staff directs you towards a public garage a few minutes away. During our stay, our safe deposit box was out of service and the staff couldn't arrange a replacement but they were quick to offer a solution by leaving our valuables at the reception desk's safe.

LikedThis was the best Italian hotel we've stayed in! That is saying a lot because we probably stayed in 15 different hotels all over Italy in the last 2 years. The bed- was very comfortable- so comfortable that I forgot what country I was in! The room- The room was a good size. I love the amount of mirrors in the room, especially the full length one on the closet, It made for a great place to put on my makeup. The breakfast- the breakfast was exceptional a lot of wonderful fresh options. It was not a typical Italian breakfast. They offered to make fresh cappuccino and espresso. I am not a fan of the machine ones. The staff- The staff was very nice. Very helpful. Just really cool people. Accessibility- It was a very convenient hotel and it had three different elevators. Not just one small elevator like most European hotels. Location- The hotel was about a 15 to 20 minute walk to the city center but it was an enjoyable walk. Parking- We drove up from Naples and it was nice that the parking garage was 15 euros a day to park. Check-out- We very much appreciated the 12:00 p.m. check out, not that we needed that much time but I always appreciate hotels giving extra time in the morning on the checkout day. If I ever go to Florence again I would definitely want to stay here again!

DislikedI only would have liked for our hotel room refrigerator to work better. I like to have cold water and often drink prosecco cold. The lighting in the bedroom could be a lot better. There needs to be more light near the closet mirror.

LikedIt was a nice hotel. I had stayed there before and had already liked it the first time. The breakfast is an especial highlight as it is generous and very good.

DislikedNothing.

Likedlocation staff friendliness

Dislikedfire alarm went off In the middle of the night and no one came to tell us what happened. lack of communicating the situation.