Hotel Indigo Florence

LikedThe front desk (Tomasimmo??) forgot the spelling of his name… very attentive and helpful, knowledgeable about the tourist spots and very accommodating

DislikedNone

LikedThe room, the space , the closet, the bed was big and comfy

DislikedStaff could have helped with the luggage’s

LikedEasy to arrive and depart from the train. Easy to walk every day to and from Florence old town via the underground shopping mall at the train station. Breakfast and the staff were excellent. I would enjoy multiple coffees and cakes beautiful croissants, fresh fruit and hot savoury dishes. Plus there was a juicer for vegetables. Reception staff kindly accommodated me with a city map and a late checkout. I was so pleased to return to my fluffy robe and slippers in my clean air-conditioned room with mini bar with free non alcoholic beverages was welcoming. The room attendants were sensational.

DislikedNo pool yet

LikedClean Fantastic polite staff

DislikedToilet- difficulties with the button

LikedCozy small room, perfect for us as a couple. Had all the required amneties Excellent staff at breakfast, very accomodating. Special note for a staff whose left hand is tattooed (forgot to ask his name) him and his colleague got us eggs of our preference till our stay. Breakfast is not to be missed, it has been so far the best we have had in Italy. The front desk staff are welcoming warm and upto date with all that you need to know. Special mention of Mr Vicenzo, Mr Tommaso and Mr Samuele Luggage storage option too is safe here Close to the station and 5 nins walking to Duomo Parking is just next to the hotel